Support

Assurix is committed to helping your business develop and grow with minimal disruption. Our technical consultants have many years experience in deployment, installation and support of some of the largest and most complex IT Security topologies.

Our Service Level Agreement (SLA) ensures technical queries are dealt with efficiently and within guaranteed timescales.

Assurix has formed close partnerships with leading vendors. This ensures that technical faults can be escalated when required, but more importantly that Assurix can feed back requests for enhancements and improvements within products. This ensures your business grows in the manner you wish, rather than the way the products dictate.

Our approach to support is flexible and we are happy to discuss specific requirements and bespoke methods of providing support to your company.

For more details regarding our support and other values added technical services, click here (pdf).